Remove Course Remove Forrester Remove Trigger Marketing Remove Resources
article thumbnail

6 Reasons to Unite Your Customer Service and Marketing on Social Media

Convince & Convert

For years, we’ve been told that silos between customer service and marketing are just facts of life–something to expect. According to recent Forrester research , one of the most significant hurdles to excelling in this new reality is support teams and marketing teams not being on the same page. Something amazing is happening.

article thumbnail

Going back to basics: Marketing as a conversation

Martech

Marketing is the same. At the core of all good marketing is a great conversation. Yet, too much of the marketing we see today talks at people. Marketing is not advertising. Advertising can be a part of a marketing strategy, but it is just that, a part. Marketing today is about engagement. Let me explain.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why we care about B2C marketing: A guide for marketers

Martech

Business-to-consumer (B2C) marketing continues to evolve rapidly to keep up with shifting consumer behaviors and trends driven by our digitized world. This article will explain B2C marketing and touch on B2C marketing strategies, challenges facing marketers, and trends for 2023 and beyond. What is B2C marketing?

article thumbnail

How to Leverage AI to Scale Your Sales Coaching

Outreach

The outcome of the game has already been determined, and the opportunity to course correct has already been missed. Our sales managers can now see what cues trigger Kaia most often, and use that data to refine our sales strategy. The sales engagement market is intensely competitive. Competitors. What is it? You get the idea.

article thumbnail

How To Integrate Intent Data Into Your Martech Stack

NetLine

In this post, we are going to take a look at how B2B marketers can effectively integrate intent data into their martech stack to unlock its full potential. We’ve identified four key components of a martech stack that enables marketers to effectively use intent data to its fullest potential.

article thumbnail

Making your marketing stack deliver more value during a global crisis

ClickZ

From budget cuts to lay-offs, marketers are being pushed to take a long, hard look at their marketing stacks and increase performance. Marketing automation can take the guesswork out and help you make data-driven decisions amidst chaos. . 30-second summary: . Digital transformation is a must. The good news?

article thumbnail

Why Marketing Automation Does Not Work

NuSpark Consulting

In a nutshell, marketing automation often comes to a grinding halt because of the lack of people and processes to support it. If you choose and implement your marketing automation before defining your processes and the roles of individuals, you cannot move forward. Lack of planning for marketing automation is widespread.