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The B2B case for retention marketing: 7 key tactics

Martech

Yet, traditionally, customer service has been seen as a cost center — a financial burden rather than a source of profit. However, the sales team’s efficiency can be significantly enhanced through marketing strategies powered by database marketing. That the cost to serve is too high.

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Pega: AI will power the autonomous enterprise

Martech

“I still run into people who want to talk about audiences and segments — which goes back 35 years to database marketing,” he told a press panel. “Most marketing is remarkably unevolved,” he continued. “I was at a conference last week and a very big vendor was there.

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Lists and the Rest of the Story

ViewPoint

Another reason is that people have a perception as to how much lists should cost. They think they should cost a lot less than they do, they devalue them. Finally, vendors simply get away with selling sub-optimal lists. It was a relatively expensive list and the vendor guaranteed 100% deliverability. Big guys buy big guys.

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Lists and the Rest of the Story

ViewPoint

Another reason is that people have a perception as to how much lists should cost. They think they should cost a lot less than they do, they devalue them. Finally, vendors simply get away with selling sub-optimal lists. It was a relatively expensive list and the vendor guaranteed 100% deliverability. Big guys buy big guys.

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Clarifying the Differences Between Database and Digital Marketing

Customer Experience Matrix

post described the different mindsets of database and digital marketers but it was pretty short on differences between the two marketing methods themselves. DB or Not DB Database marketing is built around a marketing database that contains addressable, identifiable individuals.

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BlueVenn Bundles Omnichannel Journey Management, Personalization, and Single Customer View

Customer Experience Matrix

Clients could also use other databases including SQL Server, Amazon Redshift (also columnar), or MongoDB, although BlueVenn says nearly all its clients use the BlueVenn engine for its combination of high speed and low cost. The vendor is also integrating with the R statistical system for predictive models and scoring.

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Understanding Relationships Within the Marketing Technology Landscape

Customer Experience Matrix

chiefmartec *, last week published a terrific Marketing Technology Landscape Supergraphic organizing nearly 1,000 vendors into 43 categories and six major classes. If you want a crude approximation of how much a central database reduces complexity (and hence cost), this is good place to start. Scott Brinker, a.k.a.