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Rethinking Buyer Personas In An Era Of Digital Transformation

Tony Zambito

To think digital transformation is primarily a consumer phenomenon is a fallacy. In this era of disruptive digital transformation, customer behaviors in B2B and B2C markets are radically changing. How to design products and services that were user-friendly and enabled users to fulfill their goals.

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Getting help with customer experience transformation: Best of the MarTechBot

Martech

In summary, advisory and consulting services are necessary for CX transformation programs because they bring expertise, objectivity, strategic guidance, change management support, data-driven insights, and a focus on continuous improvement. Dig deeper: What is digital transformation?

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Why Isn’t Chief Content Officer a Bigger “Thing” Yet?

Contently

For this reason, content creators typically fall under the marketing function, and marketers are often led by Chief Marketing Officers (CMOs). At some, a CMO will lead the marketing department and hire a VP of Content Marketing to run content strategy and production. The first is their budget.

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Redefine Your Buyer Personas For A Winning Recovery In 2021

Tony Zambito

Buyer Interactions : Creating fulfilling buyer experiences has put emphasis on the need for Buyer Interaction Design (BxD). With digital transformation accelerating, B2B leaders will need to look at how to design digital interactions that enable buyers.

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Marketing beyond boundaries at Opticon

Martech

. “The digital execution gap is wider than it’s ever been and gets wider every day,” Kirsten Allegri Williams, CMO of Opticon, told media and analysts at Opticon, Optimizely’s conference in San Diego this week. “The digital transformation era brought with it the promise of limitless innovation.

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Accelerated Digital Commerce Is Disrupting B2B Sellers And Buyers

Tony Zambito

B2B businesses today need two types of insights in a world moving towards digital commerce on a global scale and a post-pandemic new normal. Human-centric insights are needed to help them understand why buyers are compelled to fulfill the quest they are on to solve a problem or meet a goal.

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AI in Marketing: The New Frontier

Conversica

The article features Conversica CMO, Carl Landers, along with other Marketing leaders in the technology industry, on their perspectives on how marketing AI will positively impact the way Marketers work. in order to best fulfill their needs. AI in Marketing: The New Frontier. Marketing AI: Looking Beyond the Past.