Remove attitudes
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Confusing Customer Segmentation, Buyer Profiling, and Buyer Personas Harms Marketing

Tony Zambito

In the 15 years since originating the concept of buyer personas in 2001, there has been one issue that continues to plague fully understanding exactly where, how, and why buyer personas can be beneficial. Customer Segmentation. In fact, it can be quite a complex effort for organizations to undertake. Professions.

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Are Your Buyer Personas Data Overkill?

Tony Zambito

As the concept of buyer personas has crept into the conscious of both B2C and B2B Marketing, so has misguided representations of buyer personas become prevalent. With many touted frameworks and processes being representative of buyer personas in name only. This same urge is being applied to buyer personas.

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How B2B CMOs Can Achieve Customer-Centric Marketing With Buyer Personas

Tony Zambito

In this same survey mentioned above, it was found 50% or more of marketers surveyed have not engaged in researching and creating buyer personas for their marketing efforts. One of the key premises of user personas and buyer personas, since their origins, are they can foster a common view of customers within organizations.

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Grow SMB Revenues With Buyer-Based Marketing

Tony Zambito

This is part 3 of a series on the challenge of targeting SMB markets and how the use of buyer-based modeling and buyer-based marketing help organizations to grow their SMB customer base. . Buyer Persona © All Rights Reserved Cristian Cardenas. In what SMB sub-market segments are our best customers?

SMB 100
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The 4 B’s of Buyer Experience Innovation (2nd Rendition)

Tony Zambito

The fact that the buyer-seller relationship is undergoing transformative reshaping is backed by many quantitative oriented survey and studies.    However, gaining true insight into buyer behaviors, attitudes, perceptions, patterns, and etc. Buyer Personas. Buyer Journey Mapping and Design.

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The 7 Principles of Buyer Experience Journey Mapping

Tony Zambito

In a recent article I wrote, The 4 B’s of Buyer Experience Innovation , highlighted was the importance of buyer journey mapping as one of the critical “B’s” to consider for Buyer Experience Innovation.  .  This is a simple yet brilliantly profound concept that can be challenging to accomplish.

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How B2B Leaders Are Understanding Buyers Better With Behavioral Buyergraphics

Tony Zambito

They provide the critical view of market segments and the companies that fall within those markets. Today’s B2B leaders are just beginning to understand the importance of behavioral analytics and insights for making informed decisions on how to allocate company resources to engage buyers in the new hyper-connected B2B world.