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CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way

Customer Experience Matrix

The first stage was just to recognize that CDP was a separate category of software. What was new about CDP was that it was packaged software that was building a customer database. Packaged software”, for example, distinguishes CDP from data warehouses and data lakes, which are custom built.

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Vertical SaaS Vs. Horizontal Saas: What Works for You?

Marketing Insider Group

Definitely not the same as your coworker’s triple-shot, half-caff, oat milk latte with a dash of cinnamon. And when it comes to choosing the right software for your business? In the world of Software as a Service (SaaS), there are two main types you’ve probably heard of: Vertical SaaS and Horizontal SaaS.

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Content Marketing: Your Solution Is Solving Your Customers’ Problems

Marketing Insider Group

Successful content marketing is all about solving your customers’ problems. We need to think of content marketing as our solution, more than our products. Your expertise, not your products and services, positions you as an authority in your field. Your products and services are mere props that help you tell your story.

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Privacy Compliance: Finding a B2B Data Vendor You Can Trust

Zoominfo

Data is increasingly being used to fuel critical go-to-market functions, while at the same time, consumer privacy laws are strengthening around the world. It’s crucial that every data vendor in your tech stack is compliant with both local and global privacy laws. To put it simply, their risk is your risk.

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Software Has Stopped Eating the World

Customer Experience Matrix

This August will see the tenth anniversary of Marc Andreessen’s famous claim that software is eating the world. By contrast, recent years haven’t seen radical change in software development. The shift is well under way in the world of marketing. Really, what special talent is left for humans to claim as their own?

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Online Reputation Management (ORM) definition and process

Biznology

Content marketing is online reputation management. Registering all your brand and personal domain names is online reputation management. Registering, populating, maintaining, and updating all your brand and personal social media and social network sites is online reputation management. If SHTF SNAFU FUBAR Then ORM.

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What is UCaaS (Unified Communications as a Service)?

TrustRadius Marketing

With more and more companies working in offices again, video conferencing products like Zoom have been rebranding. Although we can all agree that’s the *best* thing they do Let’s take a look at what exactly is included in UCaaS, and what makes it different from other types of communication software. What Does UCaaS Do?