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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. We have some tactics to share that help harness your CRM into a powerful customer retention engine.

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CRM Software Selection Guide?

TrustRadius Marketing

The hardest part of choosing a CRM is knowing what to look for and consider. What is a CRM? Customer relationship management ( CRM ) software solution provides small businesses and major enterprises with services to improve workflows. What are the Benefits of Using CRM Software?

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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce Marketing Cloud

See how it’s done Make the business case for upselling and cross-selling I’ve spent 15 years of my career in sales and sales leadership roles for software and hardware companies. They also know that customer trust can lead to more sales. Train your mobile workers on sales techniques and how to look for customer cues.

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How to Use Big Data to Improve Customer Service

Biznology

The goal of any user-oriented organization is to build an omnichannel customer service strategy. However, this data is all siloed across various digital platforms and sent to different departments, including sales, marketing, and customer support. A CRM system helps you close the customer service gap.

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Top Sales Challenges & How AI Can Power Your Sales Enablement Strategy

Hubspot

This is a significant drop from just a year before when sales success reached around 26%. They need to achieve more with less, making sales enablement more important than ever. Companies have access to AI tools to support their sales efforts. In this post, you'll learn how AI can power your sales enablement strategy.

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Customer Engagement Software and Strategies for Enterprises

TrustRadius Marketing

Good loyalty programs partner with other organizations to offer perks, discounts, and even cash back. They can streamline both sales and troubleshooting. Enterprise Knowledge Bases. Many customers do their own research before contacting sales or service reps. That’s where having a strong CRM tool comes in.

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HubSpot Product Update Roundup - April 2023

SmartBug Media

As an agency specializing in full-service digital marketing, we understand the importance of staying on top of the latest tools and features to help our clients reach their marketing and sales goals. April 2023 Create Multiple Knowledge Bases *available to Service Hub Enterprise users only.

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