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Beyond Acquisition: 7 Ways B2B Marketers Can Lift Customer Retention and Lifetime Value

Heinz Marketing

The Power of Content Marketing Helpful content is a cornerstone of customer retention. Marketers can form a content strategy that caters to the different stages of your customer journey. Measure What Matters Marketers must go beyond vanity metrics.

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An Essential Guide to B2B Marketing Metrics That Matter

Marketing Insider Group

Customer Acquisition Cost (CAC). Use this formula to calculate CAC: Customer Acquisition Cost = Sales and Marketing Cost / New Customers. Gross Monthly Recurring Revenue (MRR) Churn Rate. Gross MRR Churn Rate is the total revenue loss percentage due to downgrades or cancellations.

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Content Marketing KPIs for Your Content Strategy

ClearVoice

Key performance indicators (KPIs) are the metrics that determine your content marketing success, but not all KPIs are equally important. In this article, we’ll explore the metrics that matter most for content marketing in 2023. What KPIs are important for content marketing?

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Customer Acquisition vs. Customer Retention: What Should You Focus On?

SmartBug Media

This particular question came up often and has continued to come up frequently: “What should my efforts, both marketing and business in general, be focused on when it comes to customer acquisition versus customer retention?”. Customer Acquisition Drives Growth. You will always have customer churn.

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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Many B2B companies spend a large amount of their marketing budget on customer acquisition. One area companies often neglect to invest in is customer marketing. When you take the time to tailor your marketing to each client, you boost response rates. So personalize, personalize, personalize.

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Deepening B2B customer relationships with “the funnel beyond the funnel”

Biznology

I’ve long observed that B2B marketers focus too much on lead generation, and not enough on current customer expansion and retention, which is, after all, where the bulk of profits lie. When asked, the typical B2B marketer will say that 80-85% of their effort goes to customer acquisition. marketing program?

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Customer Acquisition vs. Customer Retention: What Should You Focus On?

SmartBug Media

This particular question came up often and has continued to come up frequently: “What should my efforts, both marketing and business in general, be focused on when it comes to customer acquisition versus customer retention?”. Customer Acquisition Drives Growth. You will always have customer churn.