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Driving effective enablement through blended learning

Seismic

How to identify the ideal mix of online and offline learning elements Strategies for creating and delivering engaging learning content Tips for measuring the success of your blended learning program I’ve worked with Seismic Learning since 2014 in roles from sales development to account management, and now as a Product Manager.

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Key Leadership Evolution at Demand Science Group Positions Company for Next Level of Market Growth

PureB2B

As CEO of DSG, Melissa Chang strategically led the portfolio of companies through record revenue growth of 842 percent between 2014 and 2019. Melissa Chang, formerly President and Chief Executive Officer, will transition to become Chair of the Board of Demand Science Group (DSG). percent year-over-year increase in revenue.

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How to Optimize the Customer Experience – Strategies and Trends

Porch Group Media

How to Optimize the Customer Experience – Strategies and Trends. The customer experience continues to be top of mind for marketers. In recent research by Econsultancy and Adobe, B2B and B2C marketers alike agree that optimizing the customer experience is one of the most exciting opportunities for 2019. . Forrester).

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Start Showing ROI For Your B2B Community In 4 Easy Steps

Influitive

If you were to ask a group of community managers what keeps them up at night, you’d likely hear the same two or three concerns at the top the list: engagement , lack of resources and, of course, ROI. If you’ve already developed a resourced roadmap, you’re well on your way. Don’t forget customer satisfaction & feedback.

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Why Support Isn't Just a Job for Me – It's a Career

Buffer

It's fair to say that not many people grow up dreaming about working in customer support. Indeed, some see a customer support role as a stepping stone to something else or a short-term job in a break from college or Uni. I feel satisfaction when I've been able to use my knowledge, experience, and skills to make a difference.

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How to Be a Good Sales Manager, According to Leaders With High Attainment & Low Turnover

Hubspot

By guiding rather than doing the work for their team, service managers enable their employees to build competence and confidence, which leads to improved job satisfaction and performance. Help your team understand and embrace the “why” behind their work, including the impact on customers and their personal goals. Always be hiring.

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Key Leadership Evolution at DemandScience Group Positions Company for Next Level of Market Growth

PureB2B

As CEO of DSG, Melissa Chang strategically led the portfolio of companies through record revenue growth of 842 percent between 2014 and 2019. Melissa Chang, formerly President and Chief Executive Officer, will transition to become Chair of the Board of DemandScience Group (DSG). percent year-over-year increase in revenue.