Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
Happy and satisfied customers lead to loyalty and retention. Using DemandBase to identify prospects who visited the US Open website, IBM was able to find and target over 9500 accounts—triple their usual—with nearly 200 being top accounts, double previous years’ results. Reward loyalty Create incentive programs.
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