Scaling a Different Paradigm - How Research Can Transform Customer Satisfaction
Martech Advisor
JANUARY 10, 2020
There is a wide opportunity for research professionals to strategically support marketing initiatives by providing data and insights that inform customer experience strategies, allowing them to truly resonate and uncover the key information: feeling, says Zoe Dowling, SVP of Research at FocusVision. Prioritize Authenticity.
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