7 statistics that prove the importance of social media marketing in business
Sprout Social
JUNE 17, 2021
Consumer use of social to discover or learn about new products or services increased 43%—a trend that’s expected to continue in the next three years. — Courtney Lacy (@clacy__) December 4, 2018. In addition to having inbox management tools, marketers need a solid strategy to deliver top-tier, responsive customer service.
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