Remove Opinions Remove Public Relations Remove Training Remove Word of Mouth
article thumbnail

6 Required Competencies for Social Organizations | Conferences and.

Convince & Convert

Always Be Marketing Marketing is real-time now, and consumer opinion and search-engine results can change literally in seconds. If a consumer emails a company, we’ve trained them to expect a response in a day or so. But, if they tweet your brand, they expect you to answer in seconds. This is a tricky proposition.

article thumbnail

4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

At the end of the day, however, a great product and great customer service is still what will keep your clients coming back despite the notion by some social media gurus (certainly not Mr. Baer) that positive word of mouth (or “buzz&# ) was created by social media. Google isn't going to be enough forever.

FAQ 139
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

link] BTCustomerstreet [link] – What BP Can Learn from Umpire Jim Joyce #BTCustomerstreet sue_anne While BP has admitted responsibility for the oil spill, corporations like this are well trained to not issue the apology for fear that it will be held against them in the future. jefflogden You are so right, Jay. It's unfortunate.

article thumbnail

Does Your Blog Have a Long Tail | Blogging and Content Creation.

Convince & Convert

The best thing to do is find the phrase , start the blog , then wait and optimize for the real search keywords… At least that is my opinion. The best thing to do is find the phrase , start the blog , then wait and optimize for the real search keywords… At least that is my opinion.

article thumbnail

Why You're the Key to Social Media Success

Convince & Convert

Most B2B companies have fewer customers, so the opinions of each are magnified. You have to train a select few of your salespeople to build business by demonstrating category expertise in social outposts. I wonder if social media training will be added to corporate continuing education programs. This makes no sense.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

We can provide excellent support and training at a fraction of the cost an agency would charge. We can provide excellent support and training at a fraction of the cost an agency would charge. We can provide excellent support and training at a fraction of the cost an agency would charge. can EVANGELIZE the PRODUCT SEEDING?and

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

I’ve started a comparison chart, based only on my own experience and opinion, for you to use and update as you see fit. You can also ask for training to make sure you’re using all the features to the best advantage. (based on budget or schedule) Once you’ve answered those questions you can compare major social media monitoring tools.