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Why Your B2B Business Needs a Customer Loyalty Program

The Lead Agency

If a customer becomes part of something positive, memorable and walks away satisfied, they are 14 times more likely to return for another purchase, spread WOM, share their data, or re-engage with the brands in other ways. B2B companies are definitely not exempt from this rule. Transaction-based value propositions.

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3 Types of Audiences That Drive Word of Mouth Marketing Success

Convince & Convert

If you’re a social media marketer, then odds are you’ve heard of word of mouth (WOM) marketing. However, the path to WOM mastery doesn’t happen overnight. If you don’t focus on a hyper-relevant audience, your WOM efforts won’t be nearly as successful. Engage Your WOM-Driving Audiences. Engage Your WOM-Driving Audiences.

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How to Sell Smarter Using Social Insights

Convince & Convert

Discovering your brand’s WOM Score on Twitter can help you gauge where you stand with your competition based on how many people are talking about your brand, and how influential and topically relevant they are to your brand based on specific topics. Get our Definitive email newsletter.

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A Step-by-Step Guide for Resharing Content on Instagram

ClearVoice

The functionalities are definitely different than Twitter and Facebook and on desktop and mobile. This content can be user-generated-content (UGC), which brands see as word-of-mouth (WOM) marketing from your loyal customers. On desktop, follow these steps to share a post on your Instagram story: Log into your Instagram account.

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Influencer Marketing Strategy: 4 Influencer Outreach Steps

Markempa

Proactively building relationships with influencers and industry experts is a powerful way to generate demand and leads, and positive word of mouth (WOM). Developing an influencer program takes time, but as you measure, you can most definitely make adjustments. Most of us know this as influencer marketing or influencer development.

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Baseone Buyersphere 2011 Report and the Changing B2B Buyer Behavior

Tony Zambito

While this second report highlights the continuation of the changes noted in the 2010 report, there is definitely a “more of” aspect that is revealed and a few surprises.    Blogs, WOM, Twitter, and Direct Mail were all ahead of Facebook in terms of influence.    What was the King of Influence in this survey? 

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B2B Lead Generation Blog: Using thought leader content as a lead generation tool

markempa

This is especially important in generating postitive word of mouth (WOM) too. I’ve found that creating good content doesn’t require a lot of budget but it definitely requires time, a desire to learn, and a willingness to teach others what you’ve learned. This is especially important in generating postitive word of mouth (WOM) too.