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6 Ways Marketing Content Can Support a Customer Service Team

Hubspot

"Hold on, let me just confirm the solution for you," the service rep responds as she scrambles to look up the answer to a customer's question. Consider tapping your marketing department to fill those knowledge gaps. What if I told you the same alignment could benefit Marketing and Customer Success, too?

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How Can I Do SEO for Free?

seo.co

You’ll be happy to know that you can optimize your website for search engines without paying for professional services. Keyword and subject research SEO begins with determining what queries users type into search engines when they need your product or service. Search engines use this information to determine how to rank pages.

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Venntive Adds Communities to Small Business Marketing Automation and CRM

Customer Experience Matrix

It is clearly “all-in-one” sales and marketing software for very small business, combining marketing automation, CRM, and ecommerce along the lines of Infusionsoft and Ontraport (formerly OfficeAutoPilot). You can be certain that this is the first time “Boy Scout troops” has come up as a category of marketing automation users.

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Identifying Advanced GSC Search Performance Patterns (and What to Do About Them)

Moz

Not only does it provide us with the closest understanding we can have of Googlebot’s behavior and perception of our domain properties (in terms of indexability, site usability, and more), but it also allows us to assess the search KPIs that we work so rigorously to improve. You can also use something out of the box.

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Being Lightweight: Tools We Use | Common Craft - Explanations In Plain English

Buzz Marketing for Technology

Here are some of the tools, services and ideas that we use to be lightweight. Hosted Services - Were not technical people. So, we use hosting services for. Plus, they can watch the video in Flash and choose to download it it too. If you cant make home like you want it, what can you do? Your mileage may vary.

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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

Summary: Alterian's purchase of Techrigy marks the first integration of serious social media management with marketing automation. Marketing automation vendor Alterian yesterday announced its acquisition of social media monitoring company Techrigy. Users can also add their own feeds to search. Others are sure to follow.

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Web Services. Marketing IT. Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. A Peer-Advisory Service and Professional Association for CIOs. Subscription Services » Reprints » Feature.