The B2B customer journey is set on a digital track
Martech
FEBRUARY 17, 2022
Bruno previously spent almost five years at Forrester on the sales technology and B2B e-commerce beat. “I “Quite frankly, if you’re going to make decisions pertaining to your sales process that create more friction for them there’s a lot of optionality out there for them to shop around and bring their loyalty elsewhere.”
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