Remove workflow-manager
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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Managing a Remote Customer Service Team with Ticket Management. Simply put, a ticket management system is a solution to help organize your incoming requests and issues. When integrated with a CRM, your team has a centralized location, so they can better manage, organize, and streamline your customer service efforts.

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How to Make Your Content Stand Out in a Crowded, Global Marketplace

Content Marketing Institute

Start with one language, fine-tune the process, and scale it for other languages. Team kickoff to explain the workflow and tools we use. The training materials are ready; the process is well documented; and there are plenty of examples to review. Implement an optimized content marketing process. Find qualified personnel.

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After Weeks of Decline, Sales Metrics Showing Signs of Recovery [COVID-19 Benchmark Data]

Hubspot

Things get really interesting when we zoom in on two additional parts of the sales process -- call prospecting and meetings booked. Ensure the quality of your sales conversations don't suffer by taking essential parts of the sales process online. Transition your sales process online with this sales kit. Resources to Help.

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Deal Performance in April Yields Cautious Optimism for May [COVID-19 Benchmark Data]

Hubspot

Some are subject to restrictions that affect their sales process, some are working tirelessly to attract new leads, and others simply can't open their doors until the local legislature permits them. Ensure the quality of your sales conversations doesn't suffer by taking essential parts of the sales process online. Resources to Help.

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Information Overload: What It Is and 5 Tips to Beat It

EveryoneSocial

We live in a knowledge economy where information is currency, and there’s no shortage of information easily available to us today. It’s no surprise then that so many people suffer from information overload and that more than 65% of employees say it negatively impacts their work. What Is Information Overload? Take a look.

Tips 98
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The Ultimate Guide to Hiring a PR Agency in 2020

Hubspot

Between blog writing, drafting ad copy, and setting up an email workflow, it's hard to make time for brand awareness and media management. Reputation management. Reputation management is one of the main services that public relations firms offer. Crisis management. Crisis management. Image source: Twitter.

PR 99
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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

Summary: Alterian's purchase of Techrigy marks the first integration of serious social media management with marketing automation. Although other marketing automation vendors like Unica and SAS are generally more expansive, Alterian has been particularly aggressive about integrated customer management. Others are sure to follow.