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The Mets, Red Sox, New York Times and more in this week’s martech AI roundup

Martech

Brevo’s Brevo AI Assistant is a generative AI tool for the company’s CRM platform. Qualtrics Automated Call Summaries automatically summarize calls and enable agents to instantly generate support tickets, send personalized follow-up emails, and create support knowledge base articles. to further refine the subject line.

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Customer Engagement Software and Strategies for Enterprises

TrustRadius Marketing

Enterprise Knowledge Bases. A knowledge base is a collection of articles, guides, FAQs, and discussion boards where users can find answers about your products and the pain points you can resolve. That’s where having a strong CRM tool comes in. Customer Relationship Management (CRM). Salesforce .

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The Best Free Digital Experience Platforms in 2022

TrustRadius Marketing

If you’re still using a static content management system (CMS) for digital content delivery, you’re getting left behind. Digital experience platforms (DXP) allow you to create the seamless, personalized experiences your customers expect. As useful as DXPs are, their cost can be prohibitive.

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Rethinking CMS: Headless CMS for improved B2B Omnichannel Selling & Content Management

Valasys

Enhances the Digital Experience Platforms : . According to Gartner, a digital experience platform (DXP) has an integrated set of technologies, which are based on a common platform. Managing multiple channels can be challenging & the knowledge base of a team should cover them all.

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2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

Lucidchart is based in Utah, and was founding in 2010. HubSpot CRM. HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. CRM Integrations. Zoho CRM supports enterprises as they build better customer relationships and improve retention. LEARN MORE. RESTful APIs.

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2022 BEST SOFTWARE LIST

TrustRadius Marketing

Lucidchart is based in Utah, and was founding in 2010. HubSpot CRM. HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. CRM Integrations. Zoho CRM supports enterprises as they build better customer relationships and improve retention. LEARN MORE. RESTful APIs.

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2022 BEST SOFTWARE LIST FOR ENTERPRISE

TrustRadius Marketing

Lucidchart is based in Utah, and was founding in 2010. HubSpot CRM. HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. CRM Integrations. Mailchimp is an all-in-one Marketing Platform for small businesses. 3M+ total digital brand assets managed by Fanatics.