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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

However, a ChartMogul study shows that SaaS businesses retaining over 85% grow 1.5x This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. to 3x faster.

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What Is a Customer Service Star? Find Out What Top Trailblazers Told Us

Salesforce Marketing Cloud

Get access to exclusive resources and training As a member of the Service Trailblazer Community, you gain access to a treasure trove of exclusive knowledge base articles and customer service training materials. This not only showcases your expertise, but also adds a sense of achievement to your professional journey.

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How to Improve Your Free-to-Paid Conversion Rate (With Examples)

Optinmonster

According to RevenueCat’s benchmark study : Apps with the 4-day (or fewer) trials have a 30% conversion rate. Shorten the Free Trial Period Remember RevenueCat’s benchmark study that we discussed earlier? Other studies also back up this finding. Otherwise, you’ll waste your time and money on users who won’t buy from you.

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B2C Marketing Automation and 5 Top Software Tools to Power It

Hubspot

It can help save your resources, nurture your leads, and increase your revenue — all at once and with minimal manual effort. Built on the foundation of the free HubSpot CRM , HubSpot Marketing Hub holds a wealth of B2C marketing automation tools that allow you to use your lead’s behavior to personalize emails, content, and outreach at scale.

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8 key tips for marketing to existing B2B customers

Tomorrow People

According to a study conducted by Gallup, only 29% of B2B customers are fully emotionally and psychologically engaged with the companies they do business with. This means B2B businesses are at risk of losing more than two-thirds (or 71%) of their customer base. This article shares 8 pointers to help you get started on the right track.

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10 Proven Video Scripts and Email Templates for Virtual Selling

Vidyard

Trends in Resources Used for Video Production 1.6.1 Resources Used for Business Video Production 2. Top Video Distribution Channels Based on Role 2.4 1: Build a Video Knowledge Base 3.1.1 Common Use Cases for Video in Your Knowledge Base 3.1.2 Support CRM Integration 3.5.2

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How to Improve Your Free-to-Paid Conversion Rate (With Examples)

Optinmonster

According to RevenueCat’s benchmark study : Apps with the 4-day (or fewer) trials have a 30% conversion rate. Shorten the Free Trial Period Remember RevenueCat’s benchmark study that we discussed earlier? Other studies also back up this finding. Otherwise, you’ll waste your time and money on users who won’t buy from you.