contact Case Studies CRM Efficiency Knowledge Base 
Salesforce Marketing Cloud
JUNE 12, 2023
The hottest topic in service today is generative AI, especially in the contact center. 84% of IT leaders we surveyed in a recent study say generative AI will help their organization better serve customers, and every day I speak with service leaders who are excited about the potential for generative contact center AI.
Salesforce Marketing Cloud
JANUARY 17, 2024
6 reasons to join the Service Trailblazer Community Get actionable customer service insights High-performing service organizations are using data and AI to improve efficiency without sacrificing the customer experience. What is the Service Trailblazer Community? Find out how in Salesforce’s latest State of Service report.
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Tomorrow People
MAY 30, 2022
According to a study conducted by Gallup, only 29% of B2B customers are fully emotionally and psychologically engaged with the companies they do business with. This means B2B businesses are at risk of losing more than two-thirds (or 71%) of their customer base. This article shares 8 pointers to help you get started on the right track.
Vidyard
JULY 27, 2022
1: Build a Video Knowledge Base 3.1.1 Common Use Cases for Video in Your Knowledge Base 3.1.2 How a Video Knowledge Base Boosts Your Video SEO 3.2 #2: 5: Optimize Support with CRM Integration and Video Analytics 3.5.1 Support CRM Integration 3.5.2 1: Build a Video Knowledge Base 3.1.1
seo.co
MAY 26, 2021
And while there’s certainly a case to be made for spending, that’s really the wrong way to look at CLV. You don’t necessarily have to tell the other 80 percent to go take a hike, but some of the resources that are going to those groups can be efficiently reallocated to the 20 percenters. Maintain a Knowledge Base.
Optinmonster
FEBRUARY 27, 2024
Are you looking for quick and efficient ways to grow your business? OptinMonster’s integrations with the leading email service providers , CRM software , and eCommerce platforms make it a great growth marketing tool to acquire new customers. And one of the best growth hacking software for email is Constant Contact.
Hubspot
SEPTEMBER 13, 2023
If you’re launching a new product or feature, the sales team will try to project sales for three scenarios: the best-case scenario, the worst-case scenario, and the most likely scenario — which is usually the middle ground between the first two. Whatever the case, you’ll solve the problem quickly and get back on track.
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