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How to Lock Your Digital Door: Data Privacy Best Practices in 2024

Salesforce Marketing Cloud

This can mean: Allowing customers to opt in or opt out of sharing data Providing transparency about the ways customer data will be used and distributed Limiting the amount of data collected and retained to only the crucial information that will help achieve a stated intent These practices form the cornerstone of a robust data privacy strategy.

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How buyers engage with B2B content post-pandemic

PathFactory

We dove into the data locked within PathFactory’s Intelligent Content Platform and shared the findings in the special edition Content Engagement Report 2020. Marketers responded by ramping up on presentations, guides and whitepapers — which saw the biggest gains in content distribution in 2021 — while brochures and data sheets dropped.

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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

Digital touchpoints were the only connection that retailers had with their customers during pandemic lockdowns. Even if marketers thought they’d found the perfect formula in the technology and strategies they used in 2022, they still have to switch it up in the new year, for one major reason. That’s because the customer will change.

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The Composable Enterprise brings us into The Great App Explosion & Big Ops

chiefmartech

It’s the antithesis of being locked in to the rigid and fragile monoliths of Ye Olde Times. These AI-powered, no-code tools are imbuing marketers with superpowers to quickly build a widening range of front-stage customer touchpoints and back-stage operational processes in a mostly self-service fashion.

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The state of ecommerce

ClickZ

Their vast digital ecosystems enable them to lock in consumers across multiple touchpoints, from retail to entertainment to cloud computing. 30-second summary: Pureplay retailers will dominate in the future. Amazon, Alibaba, Pinduoduo forecasted to be the leading retailers in 2024.

eCommerce 100
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Why we care about traditional content management systems, the original no-code tool

Martech

But the internet has moved beyond desktop sites into a variety of digital touchpoints and channels, and CMSs have had to adapt to this change. A headless CMS separates content production, management, and storage from content display and distribution. Today’s CMS needs to drive content to wherever the user is. Headless CMS. Hybrid CMS.

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Building Your Brand’s Omnichannel Customer Experience

Sharpspring

By looking at your customer journey holistically, you can craft a seamless experience where every touchpoint and conversation flows into the next without creating additional work for your marketing and sales teams. Omnichannel customer experience is a marketing and selling model designed for the digital age. Omnichannel vs. Multichannel.