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Salesforce Marketing Cloud
SEPTEMBER 11, 2023
Not only has our digital shopping increased, but much of our day-to-day life — from working to attending doctor appointments — also happens online. First-party data is usually captured by a customer relationship management (CRM) system that helps collect, structure, and analyze data easily. But what topics should you cover?
B2BMarketing.net
MAY 13, 2024
You are sure this is the direction to take to differentiate your business, gain customer loyalty and grow SOM. What does you own ABM/CRM data offer to support your thesis? Why can’t we decide what to do, if anything, about our corporate brand from our own CRM? But your idea is surely not top of management’s mind.
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Martech
MARCH 28, 2023
Sales: Analytics, Account Discovery Dashboard, AI and more The latest sales updates are, in my opinion, a game-changer. They will make your sales process more efficient and easier to manage, which will help your teams close deals faster. Prioritize recommended changes based on what is most important to your team. Get MarTech!
The Lead Agency
JULY 16, 2020
When we talk about business growth, a lot of our attention automatically leans towards lead generation and sometimes we forget the importance of reengaging our current customers through B2B customer retention. Thankfully, this is becoming easier as CRM technology has improved. Build a Customer Loyalty Program.
Salesforce Marketing Cloud
APRIL 4, 2024
Our research finds that 80% of customers say the experience a company provides is as important as its products and services A customer satisfaction survey helps you get candid feedback from your customers. Your customer relationship management (CRM) system makes it easy to track, manage, and analyze this data in one centralized location.
Martech
FEBRUARY 5, 2024
They’re useful, and we use the return data in our email program, customer profiles and product development B. Meh … They don’t do much for our email program, but we send them anyway to stay in the inbox and every once in a while, we get interesting comments. We don’t get much helpful info from them and readers generally ignore them.
Sprout Social
JANUARY 3, 2023
It’s a tool for customer service and nurturing loyalty. Think about it: Every team in your company is full of experts. Let’s walk through how you can practice social media collaboration with teams across your organization to increase your social strategy’s impact. The benefits of cross-team collaboration.
Expert insights. Personalized for you.
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