article thumbnail

Redefine Your Buyer Personas For A Winning Recovery In 2021

Tony Zambito

Redefine Buyer Personas. Knowing how buyers are being affected means revisiting buyer profiles and buyer personas. When the concept of a buyer persona was originated in 2001, they were derived from the experiences in creating goal-directed user personas for product design.

article thumbnail

Rethinking Buyer Personas In An Era Of Digital Transformation

Tony Zambito

To think digital transformation is primarily a consumer phenomenon is a fallacy. In this era of disruptive digital transformation, customer behaviors in B2B and B2C markets are radically changing. One means for the last sixteen years to understand customers and buyers have been the use of buyer persona development.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Buyer Insights Needed To Unlock Growth In An Era Of B2B Digital Transformation

Tony Zambito

It is troubling to see in the world of buyer personas, for instance, many mistakenly created buyer personas representative of buyer intelligence rooted in the past. While B2C has most of the buzz related to digital transformation, the impact is felt mostly in channels and distribution.

article thumbnail

New Approaches To Understand Customers Needed In A Digital Transformation World

Tony Zambito

What is changing in the past two years, is that CEOs are focused on globalization and digital transformation. Per recent surveys by IBM, KPMG, and Gartner, you will find that more than half of CEOs surveyed believe their organizations will be significantly transformed by digital-centric globalization. Not particularly.

article thumbnail

Reboot Buyer Insights To Drive B2B Growth

Tony Zambito

Just as well, the realization also has materialized that what has worked in the past, is not working today when it comes to understanding buyers. B2B companies are struggling to make gaining buyer insights more than the gathering of analytics, buyer intelligence, sales intelligence, and buyer personas couched in factual data.

article thumbnail

7 Ways The Future Of Business In An Existing And Post Covid-19 World Will Change

Tony Zambito

The COVID-19 pandemic will certainly accelerate the pace of adopting digital commerce in the world of B2B. Accelerated Digital Transformation In B2B. The five-to-ten-year plans put in place by B2B organizations to achieve digital transformation has now been shortened to months and within two years.

article thumbnail

How The Content Illusion Is Leading Marketing Astray In The Era Of Digital Transformation

Tony Zambito

In my previous article entitled Rethinking Buyer Personas In An Era Of Digital Transformation , I noted that digital interaction will matter more than content. Cumulatively, having a detrimental effect on the ability of marketing to succeed in an era of digital transformation and creating digital experiences.