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Importance of Context to Understanding the New Social Buyer Persona

Tony Zambito

Image via Wikipedia. One of the major outcomes of the recent advances in the social age is the resurgence of contextually-based persona development and its’ role in helping to inform as well as shape strategy.  Buyer Journeys : we’ve seen a major shift here in what I have referred to as self-directed buyer journeys. 

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The 10 Rules for Creating a Buyer Persona: Rule 10 and Final Recap

Tony Zambito

Image via Wikipedia. For senior level executives today, the need for a rallying speech of the century may not be that pressing but they need to rally personnel around a deep understanding of customers and buyers like never before.    It has been a privilege to tell the story of the 10 rules for creating a buyer persona

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Turn B2B Buying Into a Social Experience

Tony Zambito

Image via Wikipedia. B2B marketing and sales has lived in a neat framework centered on the purchase transaction.    In others, there has been a mix of complex buying and selling cycles put into play to ultimately reach a purchase transaction.    That is, until now. 

Buy 100
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The 4 B’s of Buyer Experience Innovation (2nd Rendition)

Tony Zambito

Image via Wikipedia.   This rethinking raises questions as well as the dialogue today on the effectiveness of the traditional functions of sales, marketing, support, and customer service.     Viewing what each function is capable of in isolation and missing the harmonizing around the buyer experience. 

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Macro Trends Transforming the Buyer Experience

Tony Zambito

Image via Wikipedia. Recently, I had an engaging conversation with Lauren Carlson, a CRM Analyst with   Software Advice , as well as read her article Tailwinds for Marketing Automation Software posted on The Software Advice Blog. 

Trends 100
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Buyer Interaction Shapes Buyer Experience Design

Tony Zambito

Image via Wikipedia. Engage : The buyer experiences multi-channels of engagement options that allows for adequate assessment. Value : The buyer experiences value-based solutions and justification that enables a buying decision.   Mead was most certainly a forerunner to today’s modern methods of qualitative research. 

Design 100
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3 Ways to Enable The New Digital Buyer Journey

Tony Zambito

Image via Wikipedia. In our 21st century, the buyer journey is undergoing a transformation and renewal with the advent of digital marketing.      Here are three ways to create a favorable digital buyer journey and mitigate trial and error: One: Understand end buyer goals.