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Importance of Context to Understanding the New Social Buyer Persona

Tony Zambito

Image via Wikipedia. One of the major outcomes of the recent advances in the social age is the resurgence of contextually-based persona development and its’ role in helping to inform as well as shape strategy.  Buyer Journeys : we’ve seen a major shift here in what I have referred to as self-directed buyer journeys. 

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The 10 Rules for Creating a Buyer Persona: Rule 10 and Final Recap

Tony Zambito

Image via Wikipedia.   Those speeches were born out of Winston Churchill’s many years of political service and his intimate knowledge of the British people.    Those speeches were born out of Winston Churchill’s many years of political service and his intimate knowledge of the British people. 

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Turn B2B Buying Into a Social Experience

Tony Zambito

Image via Wikipedia. B2B marketing and sales has lived in a neat framework centered on the purchase transaction.    In others, there has been a mix of complex buying and selling cycles put into play to ultimately reach a purchase transaction.    That is, until now. 

Buy 100
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Macro Trends Transforming the Buyer Experience

Tony Zambito

Image via Wikipedia. Recently, I had an engaging conversation with Lauren Carlson, a CRM Analyst with   Software Advice , as well as read her article Tailwinds for Marketing Automation Software posted on The Software Advice Blog. 

Trends 100
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The 4 B’s of Buyer Experience Innovation (2nd Rendition)

Tony Zambito

Image via Wikipedia. Many executives, in particular those of B2B and service oriented organizations, are faced with the challenge of having to rethink how to succeed in today’s digital age.    Viewing what each function is capable of in isolation and missing the harmonizing around the buyer experience. 

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Plan for the Social Buyer Before It’s Too Late

Tony Zambito

Image via Wikipedia.   An even more profound and sobering fact is that 80% of business buyers today say that they found their vendors as opposed to vendors finding them.    What we are seeing is the rising importance of social marketing and social selling.  What is happening? 

Planning 100
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Buyer Experience Innovation: 5 Management Principles

Tony Zambito

Image via Wikipedia.   What we do know today is that each time the business landscape undergoes significant rearrangement; the balance of power continues to shift to buyers versus sellers.    In my previous article, I outlined reasons why executives need to make Buyer Experience Innovation a top priority.