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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Many B2B companies spend a large amount of their marketing budget on customer acquisition. While this is a great way to help your company grow, it isn’t the only way to keep your business and products or services top-of-mind. One area companies often neglect to invest in is customer marketing. What is Customer Marketing?

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Driving Success Through Metrics

SmartBug Media

You know that the business landscape is more competitive than ever, and you believe your company has what it takes to rise above—but do you know if your customers’ sentiment backs up that belief? This article explores how leaders can effectively track these metrics to foster business growth and improve customer relationships.

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Subscription Management: What It Is & Why You Need It

Hubspot

The initial response is promising, with customers signing up left and right. Customers are complaining about billing errors, experiencing delays in service activations, and struggling with subscription changes. They're spending hours manually managing subscriptions and dealing with frustrated customers.

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Integrating Content Across Your Enterprise

ClearVoice

It’s the heartbeat of your brand, enhancing every department from human resources to product development. Innovate the Future: The Role of Content in Product Development Content is a secret weapon for your product teams. 85% of products fail with companies don’t talk to consumers. Content transcends marketing.

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Is It Time to Reconsider and Reprioritize Your Marketing Metrics in the Time of Coronavirus?

Tomorrow People

Conversion Rates by Channel. Customer Acquisition Cost (CAC). Customer Lifetime Value (CLV). While most marketing teams suddenly adjusted to remote work, their customers made a more definitive switch to digital tools and channels as well. Customer satisfaction. Marketing Qualified Leads (MQL).

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Out with the Funnel, In With the Flywheel: The Modern Buyer’s Journey

Zoominfo

The sales funnel represents the theoretical customer’s journey to making a purchase. Marketers structure their entire strategy around moving prospects through the funnel, towards the ultimate goal of winning a new customer. Prospects enter the funnel at the top, and exit at the bottom as paying customers. Sounds good, right?

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Fire Up Demand Gen and Sales: Best Practices for SaaS Landing Pages 2024

FunnelEnvy

High-converting landing pages are strategic assets that transform curious visitors into engaged users and paying customers. For inspiration, HubSpot offers many examples of best practices for landing pages. Click To Tweet Understand the importance of customer journey and intent. Slow pages lead to an increased bounce rate.