6 Required Competencies for Social Organizations | Conferences and.
Convince & Convert
FEBRUARY 24, 2010
If a consumer emails a company, we’ve trained them to expect a response in a day or so. You of course want to be responsive to your customers in social media, but disproportionately so? 6 things you need 2 incorporate into your social media plan. But, if they tweet your brand, they expect you to answer in seconds.
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