Remove custom-implementation
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What if CRM had not been invented?

ViewPoint

This focus helps us refine the use of marketing automation and enhance the arguments for its implementation. So the question this week is, “What if Customer Relationship Management ii had not evolved, where would we be today?” Without CRM, where, oh where, would we be? Without CRM, where, oh where, would we be?

CRM 120
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So Close – Next Gen Precision Marketing!

Digital Marketing World Forum

According to Wikipedia, Precision marketing is “ A marketing technique that suggests successful marketing is to retain, cross-sell and upsell existing customers. The three main concepts in precision marketing is existing customers, relevance and personal preferences so you can give consumers what they want.

Amazon 48
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Customer Data Platforms: What They Are and Why You Need One for 2021

Porch Group Media

Data is produced as consumers research products and services, fill out forms, browse websites, submit reviews, call customer service, place orders, and from any number of numerous activities and interactions. In recent research by the Customer Data Platform Institute , more companies are putting systems in place to unify data.

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10 New Year’s Resolutions to Improve Customer Experience

Kapost

That’s how many companies feel about their customer data. Customer data practices are a lot like having strong health habits. I’m perfectly qualified to be your personal customer data trainer! My friends at Kapost invited me to share my top marketing and sales technology steps to optimize customer experience in B2B SaaS.

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Buyer Interaction Shapes Buyer Experience Design

Tony Zambito

Image via Wikipedia.   Brian Solis , a thought leader on social media and author of Engage! , has as one of his main premises in his fantastic book that we must engage in meaningful conversations with customers to make them true empowered participants in social media. 

Design 100
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The Ultimate Guide to Internet Marketing

Hubspot

Marketing is, and always has been, about reaching customers where they are. The internet offers unique benefits other marketing mediums can’t offer -- scope of reach, the option to personalize content, and the opportunity to build far-reaching relationships with customers, being just a few. Internet Marketing to Attract New Customers.

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What are DMPs? And why you need to combine DMPs with DSPs

Bannerflow

They enable digital marketers to become data-driven, creating customer profiles which can be used for the targeting of potential viewers. These audience segments can include customer information, demographics, household income, past browsing behaviour, purchasing information, location, and device, etc. Why should marketers use DMPs?