How NOT to Do Social Media - Three Disastrous Social Media C**k Ups
Tomorrow People
SEPTEMBER 13, 2012
It got us thinking that despite the power of social media as an online marketing tool, all too often big business has managed to miss the point by a country mile, making a right royal mess of it in the process. So how did Ryanair respond in the blog comments to someone letting them know there was a bug in the booking form?
Let's personalize your content