8 Contact Center Automation Trends to Watch for in 2025
Salesforce Marketing Cloud
OCTOBER 30, 2024
In fact, our research finds that a whopping 78% of service reps say customers seem more rushed. This is where AI -powered contact center automation comes into play to help your team work more quickly and efficiently, all while focusing their attention on the customer. Agentforce quickly scans the data and serves up relevant stats.
Let's personalize your content