Martech

AUGUST 23, 2023

Dive into the transformative power of martech, its challenges and the strategies to help you turn these tools into enablers of deeper customer relationships, loyalty and revenue. At the forefront is the sweeping digital transformation across industries. However, when executed effectively, it can be a game-changer.

Work Management 94

Work Management Marketing Management Digital Transformation Customer Satisfaction 94

Martech

FEBRUARY 13, 2024

You’ve explored the crucial link between your martech stack and strategic goals in “ The CMO’s guide to aligning martech and business strategy ,” understanding why syncing these elements boosts efficiency, customer value and growth. Which key goals will your marketing efforts affect?

Marketing Automation Services 87

Marketing Automation Services Work Management Lead Scoring Lead Ranking 87

Sprout Social

JANUARY 9, 2024

Regardless of size, most companies face the same challenges—tough competitors, and evolving customer and market demands. When applied in marketing, AI analytics extracts meaningful insights from various data sources such as social media listening, review websites, customer forums and survey data. Enter AI analytics.

Analytics 111

Analytics Enterprise Management Work Management Business 111

SmartBug Media

AUGUST 8, 2023

Pursuing new business opportunities while nurturing existing customer relationships can often feel like walking a tightrope. By successfully integrating upselling and cross-selling into their strategies, these teams not only generate more revenue, but also strengthen their relationships with customers.

Cross-Selling 52

Cross-Selling Enterprise Management Automation Marketing Automation Services 52

Only B2B

SEPTEMBER 7, 2022

The role of data is changing along with the digital future of B2B sales. The increasing push toward digital transformation, say 72% of company leaders, has rendered organizations more dependent than ever on data when making critical business choices. Keep your CRM Software Operating Effectively.

Ideal Customer Profiles 118

Ideal Customer Profiles B2B Sales Data Hygiene Work Management 118

Salesforce Marketing Cloud

JULY 10, 2023

Present AI as a valuable asset that augments, not replaces, human work and as a change that can expedite work and improve job satisfaction. These three crucial steps have proven essential for successful digital transformations: Define training initiatives : Make AI training a mandatory part of employee enablement.

Barriers 75

Barriers Ethics Digital Transformation Training 75

Sana Commerce

AUGUST 10, 2023

If you’re looking to stay competitive in today’s business environment, digital transformation is not optional. Moto Direct’s story showcases that when implemented correctly, B2B e-commerce can lead to substantial cost savings and improved efficiency.

Enterprise Management 52

Enterprise Management Marketing Management Budget Programs Lead Ranking 52

Seismic

JUNE 11, 2019

Across the financial services industry, banks and investment managers — and everyone in between — are looking to improve their tech stack as part of their commitment to digital transformation. Often, the underlying goal behind that plan is to find ways to increase customer satisfaction levels and reduce churn.

Work Management 40

Work Management Marketing Management Marketing Automation Services Digital Transformation 40

Seismic

JUNE 11, 2019

Across the financial services industry, banks and investment managers — and everyone in between — are looking to improve their tech stack as part of their commitment to digital transformation. Often, the underlying goal behind that plan is to find ways to increase customer satisfaction levels and reduce churn.

Work Management 40

Work Management Marketing Management Marketing Automation Services Digital Transformation 40

Martech Advisor

OCTOBER 23, 2019

How can contact centers adapt, and which new technologies can organizations and their contact center partners adopt to compete in the increasingly important Customer Experience (CX) space? Learn More: “Hey Customer, Permission to Speak Freely?” Let’s look at five examples.

Advertising Channels 53

Advertising Channels Customer Satisfaction Branding Brand Identity 53

SalesIntel

AUGUST 21, 2023

Digital transformation and technology have transformed how we reach other businesses that can become our clients and customers. You can use this data to glean insights into customer behavior, preferences, and pain points, so you can craft contextual messages that speak to the individual.

Enterprise Management 40

Enterprise Management Marketing Budget Work Management Marketing Management 40

Vidyard

SEPTEMBER 14, 2021

From customer service to new client contracts, everything is going digital—even selling. In this new digital transformation era, embracing video as part of your selling strategy helps humanize and modernize your client outreach, stay up-to-date with current trends, and keep tabs on what customers and future customers now expect.

Enterprise Management 139

Enterprise Management Work Management Marketing Management Sales Management 139

Aberdeen

APRIL 24, 2019

It also included customer discussions and offered opportunities to interact with company executives. NICE’s CEO, Barak Eilam listed those areas (in no particular order) as: AI and automation; Analytics; Cloud; and Digital. Companies have been using digital tools to transform their activities for decades.

Customer Satisfaction 40

Customer Satisfaction Marketing Management Acquisitions Contacts 40

Salesforce Marketing Cloud

APRIL 29, 2022

Digitized energy and utility companies outshine those yet to integrate and upgrade their legacy systems. Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Especially in times of crisis, customer experience is still a key differentiator.

Customer Satisfaction 98

Customer Satisfaction Marketing AI Work Management Marketing Management 98

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40

GreenRope

AUGUST 27, 2014

Silo Smashing: Digital Darwinism. The digital transformation is more of a digital evolution. A transformation is defined as “a thorough change in form or appearance.” ” The digital shift we are experiencing today is ongoing so we need to respond, not just one time, but on a consistent basis.

Customer Satisfaction 40

Customer Satisfaction Digital Transformation Work Management Transparency 40