Remove Companies Remove Loyalty Remove Service Remove WOM
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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Many B2B companies spend a large amount of their marketing budget on customer acquisition. While this is a great way to help your company grow, it isn’t the only way to keep your business and products or services top-of-mind. One area companies often neglect to invest in is customer marketing. What is Customer Marketing?

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Why Your B2B Business Needs a Customer Loyalty Program

The Lead Agency

One of t he most common mistakes made by B2B businesses is believing that if they have a great product or service, customer retention will naturally follow. Customer satisfaction and positive experience play an incredibly unique and important role for B2B companies! The Importance of B2B Customer loyalty .

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What is Repeat Purchase Rate & How to Increase it? (With Examples)

Huptech Web

Repeat purchasing refers to the behavior of customers who buy the same product or service multiple times or at least 2 times over a time frame. It is often a strong indicator of customer loyalty and satisfaction, as well as the effectiveness of a company’s customer retention strategies and trust in a brand or business.

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Are you Missing this Important Opportunity to Get More Clients?

Go Beyond SEO

Word of Mouth (WoM) will always be the best form of advertising, but it’s gone digital. If you want to make sure your Google listing (or Yelp, Bing, or any other listing service) is correct, Google your company and see what pops up. Genuine responses help build loyalty with your customers. Send Review Requests.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. 3 Ideas for Gamifying Customer Service. Rewards for Using Self-Service Channels. 7 Customer Service Gamification Benefits. Listen here ).

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. 3 Ideas for Gamifying Customer Service. Rewards for Using Self-Service Channels. 7 Customer Service Gamification Benefits. Listen here ).

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4 Ways to Revamp Your Marketing Strategy and Increase Sales

Navigate the Channel

You may depend heavily on referrals and word-of-mouth to grow your business, but as much as WOM and referrals form the foundation of a successful business, those tactics alone won’t sustain the growth needed to meet your long-term sales goals. The trouble lies in thinking only tactically, instead of strategically. It’s a road map.