Remove case
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How Your Competitors’ Earned Media Can Power Up Your Content Marketing

ClearVoice

The other day, I found out that a client of mine had saved no less than 3,000 editorial articles relevant to his industry in an Evernote file, thinking he could “do something with them someday.” ” Which naturally led us to the questions of What and When ? Does the publication accept guest blogs from industry experts?

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Achieving customer experience excellence at seven critical life cycle points

ERDM

By using customer insights and authentic self-defined preferences, however, it is possible to achieve a fivefold increase in response and engagement rates, as demonstrated in the case study in this paper. In short, now is the time to shift to person-to-person (P2P) marketing. This is known as reciprocity of value.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

It allows you to manage the entire service lifecycle, with automated ticketing and case prioritization. Agents can access a centralized knowledge base, including resources that speed up case resolution. Knowledge base capabilities, case management, and workflow automation for customer presentations are available.

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Achieving customer experience excellence at seven critical life cycle points

ERDM

By using customer insights and authentic self-defined preferences, however, it is possible to achieve a fivefold increase in response and engagement rates, as demonstrated in the case study in this paper. In short, now is the time to shift to person-to-person (P2P) marketing. This is known as reciprocity of value.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

It allows you to manage the entire service lifecycle, with automated ticketing and case prioritization. Agents can access a centralized knowledge base, including resources that speed up case resolution. Knowledge base capabilities, case management, and workflow automation for customer presentations are available.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

It allows you to manage the entire service lifecycle, with automated ticketing and case prioritization. Agents can access a centralized knowledge base, including resources that speed up case resolution. Knowledge base capabilities, case management, and workflow automation for customer presentations are available.

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30 B2B Social Media Tips for 2016

KoMarketing Associates

I know it probably doesn’t make sense to start a B2B social media strategy post by telling you to think beyond B2B, but as Owen Fuller suggests, we must think beyond just business and think P2P (person to person). This is most often in relation to platforms like Pinterest or Instagram but, in reality, that’s not always the case.