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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Managing a Remote Customer Service Team with Ticket Management. By setting up automatic responses and alerting the right people on your team, you can streamline these efforts and give your customers the high level of service they deserve. Customize the form with design, information collected, and post submission automation.

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Venntive Adds Communities to Small Business Marketing Automation and CRM

Customer Experience Matrix

More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. You can be certain that this is the first time “Boy Scout troops” has come up as a category of marketing automation users.

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Being Lightweight: Tools We Use | Common Craft - Explanations In Plain English

Buzz Marketing for Technology

Here are some of the tools, services and ideas that we use to be lightweight. Hosted Services - Were not technical people. So, we use hosting services for. Plus, they can watch the video in Flash and choose to download it it too. If you cant make home like you want it, what can you do? The Common Craft Store.

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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

Previous acquisitions include Web content management (MediaSurface, 2008), contact optimisation (Campaign Calculus 2.0, 2007), email (Dynamics Direct, 2006), marketing resource management (Nvigorate, 2006), and hosted analytics services (MarkIT, 2005). Users can also add their own feeds to search.

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The complete knowledge sharing guide. | lucasmcdonnell.com

Buzz Marketing for Technology

1542 spam: time for a challenge question. You can fill in that blank with some of the following reasons: *Â? I don’t really see how knowledge sharing can apply to me or my business. * Who can use this guide? Categories. Announcements (26). Blogs (28). Business (22). Collaboration (16). Content Management (2).

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Web Services. Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. A Peer-Advisory Service and Professional Association for CIOs. Subscription Services » Reprints » Feature. TECHNOLOGY.

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Book Review: The New Rules of Marketing and PR

WebMarketCentral

Scott performs two important services with this book, one tactical and one strategic. into a unified marketing and PR program: blogs, podcasting, wikis, online discussion forums, social media, video, websites and search marketing. “How difficult can it be to read the blogs of reporters you're trying to pitch? social media.

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