Less Than 1% Churn? It’s Possible—Just Listen to Your Customers
Adobe Experience Cloud Blog
JUNE 19, 2017
If so, how do you keep them to make sure you’re not missing out on long-term revenue? Now the world’s leading metric for measuring customer loyalty and happiness, NPS is also shown to be highly predictive of future growth. Don’t let your sales and marketing teams’ efforts go to waste! A 2013 Bain & Co.
Let's personalize your content