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Customer Retention Marketing vs. Customer Acquisition Marketing

Outbound Engine

And yet we find ourselves spending most of our marketing dollars on finding new customers instead of nurturing the ones we already have. Download the free From Lead to Loyalty guide. Customer retention marketing stats. If this free guide leaves you with more questions, our team is ready to answer them. Get It Now!

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How to Fix a “Broken Brand” with Social

Convince & Convert

James Royer , Director of Digital and Social for the Tampa Bay Lightning , joins the Social Pros Podcast this week to discuss social space in American sports, building rabid brand loyalty, and how to completely rebuild a “broken brand” successfully. Please Support Our Sponsors. Listen Now. The RSS feed is: [link].

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Sports Analogies Suck, Right?

Chris Koch

How many times have you rolled your eyes at CEOs who use tired sports analogies like “getting to the goal line” or “our numbers show that we’re punching below our weight,” or “somebody dropped the ball on this one”? The second is fan loyalty – and no, that’s not a redundant term.

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Put Yourself on the Social Map: From Vagueness to Greatness

Convince & Convert

Please Support Our Sponsors. Huge thanks to our amazing sponsors for helping us make this happen. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. Erich’s team is a conglomeration of in-house talent and agency support. Is Nissan building brand loyalty ? Listen Now.

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10 Social Media Challenges Your Business Must Overcome

Sprout Social

Before you get too discouraged and throw in the towel, take a look at six of the most common social media challenges and our tips on how to solve them. There’s no surprise that this is high on our list of challenges. In a 2013 study , 41% of respondents said employees are the most credible source of information regarding a business.

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Top 7 Tips to Improve Customer Experience (CX) in 2020

Martech Advisor

Intro: Improving customer experience (CX) means – improving people, processes, product, and delivery to customer, such that it helps improve satisfaction, loyalty and helps achieve the overall business goals. You check the stats on Google Analytics - which by itself is a web-centric data management and analysis platform.

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Top 7 Tips to Improve Customer Experience (CX) in 2020

Martech Advisor

Intro: Improving customer experience (CX) means – improving people, processes, product, and delivery to customer, such that it helps improve satisfaction, loyalty and helps achieve the overall business goals. You check the stats on Google Analytics - which by itself is a web-centric data management and analysis platform.

Tips 75