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Top 7 Customer Experience (CX) Trends for 2020

Martech Advisor

Tapping into omnichannel and digital customer experience (CX) trends will be the key to success for business leaders, marketers and CX planners in 2020. In this article we explain why mobile-first, customer data centralization, VR, chatbots and more, will be the key driving trends of great customer experiences in 2020.

Trends 102
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20 LinkedIn Groups Every Marketer Should Join

Hubspot

Keeping up with industry trends and reading content from the best and brightest industry experts are two tasks many marketers struggle to find time for. This is certainly understandable, given all of the projects on their plates on a daily basis -- from setting up workflows , to analyzing blog metrics , to creating premier content.

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Navigating a sea of screens: How social reinforces digital out-of-home ads

Sprout Social

Marketers can manage strategy, activation, reporting and optimization in a single location while using automation and data to drive decision-making. And thanks to today’s technology, marketers can remotely schedule and manage digital out-of-home campaigns across locations in a matter of clicks.

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Drive Budget Planning with the “IT Hierarchy of Needs”

The ROI Guy

With revenue growth demands returning but budgets still being managed at tightly as ever, even more pressure will be applied in 2011 to do-more-with-less. To no surprise, a substantial decline occurred following the bursting of the technology bubble and recession in 2001, with a second more severe decline into the Great Recession in 2009.

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What It’s Like Being Part of a Teamlancing Collaboration

ClearVoice

I left my last newspaper job (and collaborative newsroom environment) in 2009 to become a self-employed content marketing writer. Bouncing ideas off one another was not only career-building, it also made me feel integral to the full content creation process, not just the copywriting segment of the workflow. They nurture our creativity.

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Best Cool Web Tools of 2009, Part 1

Webbiquity

It’s an important place to have a profile listed for anyone concerned with online reputation management. An outstanding list of tips and tools for using social media to conduct both primary and secondary research, monitor trends, create alerts, analyze information and organize your data. Sprout Builder. And it’s free.

Tools 100
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Learning SEO? The Beginner's List of Resources to Get Started

Hubspot

Each week, Indig dissects a trend, idea, or piece of marketing news. SparkToro Trending. I see a cool link on SparkToro Trending. If you don't want to get addicted to refreshing Trending, subscribe to the email newsletter. SEO Newsletters. Tech Bound. Here's how it goes most weeks: 10 a.m.: SEOForLunch. DistilledU.

Resources 101