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Marketo Conference: Small Changes, Big Picture

Customer Experience Matrix

More important, the value of platforms has been widely recognized through the tech industry for decades: classic examples include Salesforce.com ’s own AppExchange, Apple ’s iPhone AppStore, Microsoft ’s operating system software, and, going way back, the original IBM System 360.

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Give Us Freedom! Lessons for Corporate America

Digital B2B Marketing

Last year, HP was rumored to be moving from Oracle CRM to Salesforce.com. With a long-term view, freedom to choose is winning over lock in models. To lock in a customer with an unmatched offering for their needs? In America, we relish our freedom. Our loss of independence is not only from government.

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MindMatrix Adds Sales Support to Marketing Automation

Customer Experience Matrix

These include landing pages and forms for lead capture; email and postal mail; lead scoring on attributes and behaviors; branching multi-step campaigns; and bi-directional synchronization with Salesforce.com, Microsoft Dynamics, Outlook, and SugarCRM. This is happening to some extent, but not as quickly as I had expected.

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Net-Results Simplifies Demand Generation for Small Business

Customer Experience Matrix

Prospects enter Net-Results from external Web forms (more about that later), file imports, manual data entry, or Salesforce.com synchronization. The actions themselves can send an email, adjust a lead score, or send the lead to Salesforce.com. The demonstration was short because the system uses only a few features to deliver them.

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The Prophets of Profit: Predictions for ABM Success in 2021

Engagio

But this year is quite different than years past. And I wonder if anyone really wants to be in the predictions business after all the challenges we’ve had to confront in 2020. I think it’s safe to say that we’ve all struggled a little, and we’ve learned a lot. What is your best advice for people to succeed with ABM in 2021? Maneeza Aminy.

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The New Cloud Stack: Here's What the Company of the Future Looks Like

Hubspot

The big deal was that Oracle and Salesforce.com, two longtime rivals, announced they had struck a nine-year partnership and vowed to make their programs work better together. Software vendors locked in their customers, and thus grew huge and rich. I know what you’re thinking. Trust me, this is a big deal. You need to know about it.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Some organizations merely want IT to play cop: guard against threats, lock down data, etc. For example, an organization that would have spent $5M over ten years on a traditional ERP or CRM application (bought from an on-premise vendor) may spend $1M on a SaaS alternative such as Workday or salesforce.com. Change takes time.