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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. We have some tactics to share that help harness your CRM into a powerful customer retention engine.

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Goodbye Third-Party Cookies, Hello Content Marketing

Contently

According to Forrester, in 2023, more than half of global marketers thought the whole thing was a bluff. For marketers, this means a few things are about to change. Here’s everything you need to know about third-party cookies and what their phase-out means for content marketers in 2024.

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5 Ways Investing in the CRM Experience Can Grow Your Business

Televerde

Today, it’s all about how you delight, educate, and connect with your audience through a CRM experience. Investing in the CRM experience is the fastest-growing marketing and sales technology for companies in most industries. In this post, you’ll learn what a CRM is and how you can take advantage of one to scale your business.

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From Insight to Impact: Harness the Potential of B2B Data

Binary Demand

Therefore, B2B data is crucial in empowering business decisions and offering valuable insights that guide marketing and sales directors in understanding market trends, influencing purchase decisions, and allocating resources effectively. Technographic data pertains to the technological tools and systems individuals or companies employ.

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Machine learning is your secret weapon for customer acquisition

ClickZ

30-second summary: Machine learning (ML) is the AI focal point for your customer relationship management (CRM) tool and can be the key to boosting your customer acquisition. A CRM that includes ML adds the ability to access predictive analytics, automate email marketing campaigns and drive customer transactions.

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The Secret Hack for Lead Generation: B2B Lead Nurturing

Binary Demand

Steps of B2B Lead Nurturing Core Elements & Checklist Lead Nurturing Process Work Lead Nurturing Strategies Conclusion FAQs [ps2id id=’lead’ target=”/]What is B2B Lead Nurturing? By nurturing your leads, you can enhance the return on your marketing and sales investments, leading to sustainable growth.

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5 Things to Consider When Rethinking Your Customer Experience

Marketing Insider Group

Take time to investigate cloud-based platforms that serve as contact center as a service (CCaaS) solutions. Find one that works with your current customer relationship management (CRM) program, if applicable. If you don’t already use a CRM, invest in one when you roll over your CX to a centralized CCaaS.