Customer Experience Matrix
JULY 3, 2013
It is clearly “all-in-one” sales and marketing software for very small business, combining marketing automation, CRM, and ecommerce along the lines of Infusionsoft and Ontraport (formerly OfficeAutoPilot). And community management – well, that just doesn’t have much to do with how most small businesses operate.
Customer Experience Matrix
SEPTEMBER 16, 2010
For business software vendors, all three are equally inevitable – and it's not clear which they dislike most. If this really takes off, perhaps the list can be maintained in a communal form such as a Wiki. Summary: I've posted a list of nearly 200 RFP questions that I hope many people will adopt to their own needs.
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GreenRope
MARCH 12, 2020
While uncertainty looms and more businesses are requiring employees to work from home, you might be wondering, “How is this going to affect the productivity of the team and the business overall?” Don’t let fear get in the way of moving your life forward, both personally and in business. Complete CRM.
Biznology
DECEMBER 8, 2017
In short, AMP pages are a non-starter for our marketing site. You might consider AMP for informational blogs, wikis, or other static help documentation. But modern marketing sites are responsive to user needs. I’m constantly trying to prove that the traffic I helped generate had positive business results.
Customer Experience Matrix
MARCH 12, 2010
Summary: Marketers face so many choices that just deciding which to explore is a major challenge in itself. Here are some ways to match social media to your business objectives and resources. I’ll be giving a Webinar on March 23 ( register here ) with Neolane about cross channel marketing. At least that’s the official topic.
Customer Experience Matrix
AUGUST 11, 2010
But Day fills out its line by adding enterprise-class content management, digital asset management and social (blog, Wiki, etc.) In fact, the fit is so obvious that it doesn’t seem to have generated much comment, at least among the marketing gurus I read. But the significance to marketers may be greater than they think.
Customer Experience Matrix
JULY 16, 2009
Summary: Alterian's purchase of Techrigy marks the first integration of serious social media management with marketing automation. Marketing automation vendor Alterian yesterday announced its acquisition of social media monitoring company Techrigy. We can expect other marketing automation vendors to follow quite quickly.
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