How to Get a Customer to Edit Their Negative Review
Moz
AUGUST 12, 2019
Stats to start with. The following list of stats tells the story of why you want to do anything you can to get the customer to edit a bad review to reflect more positive sentiment: 57 percent of consumers will only use a business if it has four or more stars — ( BrightLocal ) One study showed that ~1.5-star percent to 12.8
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