GreenRope

JUNE 25, 2020

Managing a Remote Customer Service Team with Ticket Management. By setting up automatic responses and alerting the right people on your team, you can streamline these efforts and give your customers the high level of service they deserve. Customize the form with design, information collected, and post submission automation.

Work Management 52

Work Management Service Wiki Auto Responder 52

Hubspot

FEBRUARY 23, 2018

"Hold on, let me just confirm the solution for you," the service rep responds as she scrambles to look up the answer to a customer's question. Here are six ways Marketing can help customer success managers (CSMs) and service reps transform the client experience, and the benefit Marketing can receive in return.

Top of Funnel 76

Top of Funnel Work Management Marketing Management Paid Search Agency 76

Customer Experience Matrix

JULY 3, 2013

More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. You can be certain that this is the first time “Boy Scout troops” has come up as a category of marketing automation users.

Small Business Marketing 120

Small Business Marketing Marketing Automation Services Communities Lead Ranking 120

Customer Experience Matrix

JULY 16, 2009

Summary: Alterian's purchase of Techrigy marks the first integration of serious social media management with marketing automation. Marketers have been scratching their collective heads for years over how to integrate social media, and marketing automation vendors are very aware of their needs. Others are sure to follow.

Marketing Management 120

Marketing Management Acquisitions Social Media Marketing Automation Services 120

Buzz Marketing for Technology

JULY 24, 2008

1542 spam: time for a challenge question. You can fill in that blank with some of the following reasons: *Â? I don’t really see how knowledge sharing can apply to me or my business. * Who can use this guide? Information management. April 2007. March 2007. February 2007. January 2007. December 2006.

RSS 100

RSS Work Management Marketing Management CAN-SPAM 100

Buzz Marketing for Technology

JUNE 27, 2008

Web Services. Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. A Peer-Advisory Service and Professional Association for CIOs. Subscription Services » Reprints » Feature. TECHNOLOGY.

Enterprise Management 100

Enterprise Management Work Management Marketing Management Paid Search Agency 100

WebMarketCentral

SEPTEMBER 18, 2007

Scott performs two important services with this book, one tactical and one strategic. On the tactical side, Scott presents a coherent framework for integrating all the tools of Web 2.0 into a unified marketing and PR program: blogs, podcasting, wikis, online discussion forums, social media, video, websites and search marketing.

PR 20

PR Rules Web 2.0 Wiki 20