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Right On Interactive's 5Buckets Simplifies Multi-Channel Messaging

Customer Experience Matrix

They pull data from external lists and can execute actions including: send a message (email, voice mail, print, fax, post cards, mobile text); update Salesforce.com (create a task, send an email through Salesforce.com, update Salesforce.com bounce history); or get a record count. The system can also execute SQL queries.

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Hubspot Offers Small Business Marketers a Big Bundle of Features

Customer Experience Matrix

The current version also hosts landing pages and Web sites, manages a lead database with profiles and Web activity history, generates lead scores, sends alerts to sales people, and synchronizes data with Salesforce.com. Leads can be captured on landing pages, imported from lists or added through Salesforce.com synchronization.

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Demand Generation Vendor Traffic Rankings

Customer Experience Matrix

Judging from the press releases on their Web site, this may be due to a new release last October that added Salesforce.com integration. Tags: vendor rankings demand generation marketing automation lead management. Their ranking is still very low, but has increased substantially. I'll explore further when time permits.

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Salespeople: One Question Matters Most

Customer Experience Matrix

The categories don’t make much sense to me because they overlap: products like Salesforce.com are both CRM systems and SaaS. For example, Jim Lenskold 's 2008 Marketing ROI and Measurements Study found 26% of respondents measured ROI on some or all campaigns; the combination of "some" and "all" in the SLMA study is 53%.)

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Low Cost Systems for Demand Generation

Customer Experience Matrix

Pardot : another pretty powerful product; see my blog review from December 2008. Act-On Software : a slightly different take, with strong Webinar support and an option to use its own low-cost sales automation system as an alternative to Salesforce.com Price starts at $499 per month. I reviewed it here in March.

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True Influence Opens a Window into Future Demand Generation

Customer Experience Matrix

True Influence has existing integrations with Salesforce.com and SugarCRM. The system provides its own Web analytics, based on page tags. True Influence was released in late 2008 and currently has about fifteen clients. This lets True Influence capture actual attendance and automatically load it into the contact history.

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Turning Web Site Visitors into Paying Customers

Online Marketing Institute

Applications such as Salesforce.com already let sales staff keep track of existing customers or potential customers, but Demandbase Stream falls into a newer category of tools designed to help them find new customers in the first place. “How do you leverage otherwise anonymous traffic? 6) ERP (17) Internet Cust. ERP Internet Cust.