Buffer

APRIL 9, 2019

Keep reading for the blueprint on how we manage our social media responses : 1,500 customers helped each week. Yet some brands find a way to answer 100% of requests. What’s their secret? Having many hands on deck certainly helps. We take a two-team approach at Buffer , and we’d love to give you an inside look at our process.

Social Media 72

Social Media Media FAQ CAN-SPAM 72

TrustRadius Marketing

SEPTEMBER 28, 2022

A knowledge base is a resource that may include FAQs, how-to guides, tutorial videos, or even community message boards. Successful customer engagement is essential for any business that wants to survive and grow. It doesn’t matter how big your business is. This applies to both existing customers and potential customers.

Enterprise Management 52

Enterprise Management Work Management Marketing Management Ideal Customer Profiles 52

Single Grain

SEPTEMBER 16, 2022

is the latest Internet technology that leverages machine learning, artificial intelligence and blockchain to achieve real-world human communication. The icing on the cake is that web 3.0 not only allows individuals to own their data, but they will be compensated for their time spent on the web. Sound too good to be true? and Metaverse. and Web 3.0.

Marketing AI 29

Marketing AI Web 2.0 Paid Content Peer-to-peer 29

ClearVoice

DECEMBER 7, 2020

We live in a world driven by self-service, self-management, and self-education. Some of you are old enough to remember telemarketers and landlines. It’s true, once upon a time, phones used to be plugged into the wall. Before caller ID came into our lives, picking up the phone also used to be a game of chance, akin to Roulette.

Inbound Marketing 52

Inbound Marketing Enterprise Management Paid Search Agency Work Management 52

Webbiquity

JULY 31, 2012

B2b vendors should do the same on their websites through features like site search, FAQs, prominent and easy-to-find phone numbers and email addresses, social media links, and interactive capabilities beyond online chat. B2b buyers probably won’t come to your office in droves, but you can provide them with a similar experience online.

Enterprise Management 100

Enterprise Management B2B Marketing Marketing Management Planning 100

Convince & Convert

SEPTEMBER 21, 2010

She specializes in social media strategies that lead to actionable plans to achieve real world objectives. I’ve spent a lot of time working with various social media monitoring tools and I’ve whittled my list of favorites down to two or three. First – What are the objectives? What questions are you trying to answer?

Social Media 158

Social Media Media Paid Content Work Management 158

Convert

MARCH 21, 2023

Ever wish you could read minds and understand what users really think about your website or app? Well… that’s impossible (sorry to get your hopes up), but heatmap and session replay tools come reasonably close. This article was months in the making. It’s unlike anything else you may find online. Want to see all the 40 Heatmap tools right now?

Comparison 52

Comparison Budget Programs Tools Marketing Analytics Tools 52