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Telia’s digital transformation journey: innovation in telecom marketing 

Bannerflow

In this article, we speak to Telia’s Digital Transformation Manager, Lena Lindgren, to learn how Telia achieved its goals. In particular, we focus on how they used display advertising to stand out, increase sales, and boost customer loyalty. It’s not to be missed! Click here to get your copy!

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HubSpot Product Update Roundup for April 2024

SmartBug Media

The comprehensive view provided by the integrated CRM ensures that service agents have all the information they need to address customer queries efficiently, fostering stronger customer relationships and ultimately enhancing customer satisfaction and loyalty.

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Nine brands innovating customer-centric retailing today

ClickZ

A strong presence on multiple channels is a key takeaway here, meaning be consistent on social media, mobile, brick-and-mortar, ads, email, and other marketing verticals, ( take control of your data stack for smarter marketing). Sephora is also an aggressive brand that is expanding across the globe thanks to its digital transformation.

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What are the Best Career Paths for Marketers with the CMO Position Under Threat?

Martech Advisor

Hence marketers must create experiences that are engaging and can win customers’ loyalty and trust. Digital Transformation Takes the Lead. A pivotal element of the customer experience journey is digitization, which has enabled customers to access a wealth of knowledge before making a purchase decision.

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Reputation.com CEO Joe Fuca to Speak at HCIC 2018

Nuvi

In their hour-long session, Fuca and co-host Annie Haarmann, senior director, Marketing Experience Optimization, Ascension, will discuss how consumer choice and loyalty are difficult for healthcare brands to earn in today’s digital world. Online reviews have reshaped how consumers find healthcare providers.

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A telecom marketer’s guide to mastering display advertising

Bannerflow

Plus, customer loyalty has never been lower! Challenges and solutions for boosting customer loyalty. And with so many providers out there, retaining customer loyalty can be a challenge. Display advertising can play a crucial role in an omnichannel strategy geared toward encouraging customer loyalty.

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Leading Brands into Holistic CX: A conversation with Alfred Binford and Mark Smith of CSG

The Customer

Loyalty is interested in it – so it really spans all aspects of the business which is why it’s a board level, C level initiative now.” And when you think about some of those changes to the business process accelerated digital transformation that was already underway but really sped it up. Mark Smith.