Remove CAN-SPAM Remove Personalization Remove Wiki Remove Resources
article thumbnail

Managing a Remote Customer Service Team with Ticket Management

GreenRope

By setting up automatic responses and alerting the right people on your team, you can streamline these efforts and give your customers the high level of service they deserve. When integrated with a CRM, your team has a centralized location, so they can better manage, organize, and streamline your customer service efforts.

article thumbnail

Book Review: Social Media Marketing

Webbiquity

Strategy: it isn’t just the tools you’ll be using, but also establishing goals for what you’d like to achieve in social media, and allocating time and resources to do the job. Wikis (Wikipedia, hundreds of specific topic-focused wikis). Confusion over these measurements has fueled the social media ROI debate.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Ways Marketing Content Can Support a Customer Service Team

Hubspot

Here are six ways Marketing can help customer success managers (CSMs) and service reps transform the client experience, and the benefit Marketing can receive in return. 6 Ways Marketing Content Can Support a Customer Service Team. Distilling Marketing Content Into Monthly Digests. Creating a Content Library on the Intranet.

article thumbnail

The complete knowledge sharing guide. | lucasmcdonnell.com

Buzz Marketing for Technology

1542 spam: time for a challenge question. You can fill in that blank with some of the following reasons: *Â? I don’t really see how knowledge sharing can apply to me or my business. * Who can use this guide? April 2007. March 2007. February 2007. January 2007. December 2006. November 2006. Popular Posts.

RSS 100
article thumbnail

How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Personal IT Organization Enterprise Partner/Vendor. More / Register » Learn more about the CIO Executive Council » RESOURCE CENTER. All employees are expected to read it carefully and respond immediately if they can share a contact or industry background. Infrastructure Applications Development Architecture.

article thumbnail

11 corporate communications tools to boost team performance

Sprout Social

That’s why dedicated business communications tools have become a staple of in-person, remote and hybrid teams alike. These tools can be put into two buckets based on their respective audiences — internal and external. Company Intranet or wiki tools. The problem? There’s no shortage of software out there.

article thumbnail

Simple Ways to Optimize Your Email Workflow with Litmus

Litmus

You may not have full control over all the demands placed on your email marketing team–but you can focus on ways to optimize your email workflow to gain more control over how much time, resources (and frustration) creating impactful campaigns can otherwise take. But, they can still edit code elsewhere in Litmus.