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Measuring Customer Experience for B2B Marketers

Oktopost

B2B organizations often are remiss in remembering B2B buyers are just B2C consumers wearing a different hat. For B2B, this means buyers expect a personalized, well-developed, enticing customer experience (CX) from first learning of your brand until closing a sale. Are your support and sales staff responsive?

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5 Ways to Use Video in B2B Marketing

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B2B companies have found that their videos, while viewed by fewer people, are just as important in their sales cycle. Before you think people at work are just wasting their time by watching videos, Forrester reports that 59 percent of Executives would rather watch a video than read text. million views. Types of Videos.

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5 Ways to Use Video in B2B Marketing

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B2B companies have found that their videos, while viewed by fewer people, are just as important in their sales cycle. Before you think people at work are just wasting their time by watching videos, Forrester reports that 59 percent of Executives would rather watch a video than read text. million views. Types of Videos.

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Scaling every stage of your ABM Program with Insight

Business Brainz

73% of B2B buyers say they want a personalized, B2C-like customer experience. According to Forrester, by 2025, the term ‘account-based marketing’ will disappear and ‘account centric’ will become the way most B2B companies identify, plan, manage, and measure buying and post-sale motions. Instrumenting account-focused campaigns.

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Five Reasons You May Not Be Spending Enough on Content Marketing

The ROI Guy

Fueled by a wealth of on-line resources and social networks, buyers have seized control of the buying cycle, engaging with sales representatives later and later, and further elongating sales cycles.

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B2B Content Marketing Statistics and What They Mean

ClearVoice

Whether you’re looking to speed up the sales cycle, find new audiences, or warm leads more effectively, a content marketing strategy can help. Forrester ) Millennials aren’t the interns anymore. LinkedIn-Edelmann ) Whether it’s B2B or B2C, readers’ attention spans are limited.

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Re-casting How We Think About B2B Marketing Automation | MarketingProfs Daily Fix Blog

Online Marketing Institute

Then it occurred to me: What do all of these B2B marketers (and some B2C marketers) actually mean by marketing automation? Edward Brice in a recent interview on the Savvy B2B Marketing blog. “They have to stop focusing on the sales cycle and instead focus on the buying cycle. Is their definition the same as mine?