Customer success – checklist of tactics that keep enterprise clients happy
MARCH 26, 2017
In our earlier blockbuster guide to successful enterprise sales we addressed the challenges SaaS companies face when selling to enterprise customers. But where the difference in purchasing habits lies is how enterprise clients buy compare with more modestly sized SMB clients. In the case of Leadfeeder, I’ve realised that these people understand what website analytics and tracking is about and they also understand the value of finding quality sales leads.