Remove customer recency
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Inbox Nightmares: Webinar Recording + Q&A

Litmus

Dark Mode, deliverability, changing customer expectations, holidays unlike years past… There’s a lot keeping us up at night. Jason: For some email clients, you can use custom CSS to create a better experience for subscribers viewing in Dark Mode. You can also look to target them in other channels as some folks prefer SMS/push.

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Mobile customer lifecycle management in 2019: How to reach the hyperconnected

ClickZ

Customer lifecycle management (CLM) isn’t a new idea. Customer lifecycle management in the age of hyperconnectivity. This is where customer lifecycle management (CLM) comes in. After all, the marketing message you send to a brand new user should be different from the message you give to a loyal customer.

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How to maximize sales during the world’s largest shopping event – Singles’ Day

DotDigital

So how do you leverage the event to acquire new customers and drive sales? Here are a few essential tips to help you grab the customer’s attention as well as maximize your revenue this Singles’ Day. . We all know relevancy and personalization drive customer loyalty. to help your subject line stand out in customers’ inboxes.

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Are You Using First Party Data To Drive Personalized Customer Experience?

Marketing Insider Group

Customer experiences are one of the most complex challenges marketers face today. But today’s leading brands are increasingly turning inward, to their first-party data, to gain richer consumer data and create better customer experiences. Consumer data is no longer optional. So what is first-party data?

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The Best Marketo Add-Ons for SMB

SmartBug Media

Marketo allows you to manage truly multi-channel marketing experiences across social, web, and digital ads—and sales empowerment tools help your reps build consistent email journeys throughout the customer lifecycle. Sales reps see their leads ranked by recency of engagement and overall lead score. Sales Insights.

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Customer Reviews and Testimonials: Why They Matter and How to Manage Them

ClearVoice

Customer reviews. But if you own or assist in running a business, you’re probably already well aware of the fact that online customer reviews matter, whether you’re a local business or not. A comprehensive guide to customer reviews and testimonials. Do customer reviews affect SEO? Am I right?

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RedPoint Offers Broad, Deep B2C Marketing Automation

Customer Experience Matrix

More productively, the deal also shifted discussion from components within a marketing suite to where marketing systems fit within the larger world of unified customer management. Beyond those, the system provides specialized functions to manage customer data including name/address parsing, standardization, and matching.