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Commerce is the latest (renewed) frontier in martech, putting the revenue in RevOps

chiefmartech

And while there are many different facets of that transformation we could cover, by far the biggest one economically-speaking is the explosion of digital commerce. Buyers have embraced online purchasing and payment in nearly every aspect of their lives. Third was marketing analytics and attribution platforms at 30%.

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Marketing collaboration and experimentation in action

Martech

Dig deeper: Enterprise digital experience platforms: A marketer’s guide. Sandhawalia instituted weekly ideation meetings, introduced segment-based experimentation around the paywall (segment example: “desktop social grazers”), and raised the cadence to 20 experiments over six months. Why we care. Get MarTech!

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2024 Predictions: Better customer experience is on the way

Martech

Dig deeper: Salesforce updates Einstein 1 Platform with unified business data Translating in-person experiences virtually Whether using improved AI-powered chatbots, or delivering more informed experiences fueled by customer data, brands will provide more quality customer interactions traditionally associated with high-end retail. “A

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Acquia sees web accessibility as a good thing and a brand differentiator

Martech

As the conference opened, the company announced it had purchased Monsido , a tech platform that automates finding and fixing website features that aren’t in compliance with international Web Content Accessibility Guidelines (WCAG). So what’s in it for them? “It’s

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Getting help with customer experience transformation: Best of the MarTechBot

Martech

There are many possibilities, depending on the human user’s industry and main objectives: I’m a CMO for an ecommerce home goods business. Please create a list typical ecommerce/customer experience transformation challenges and a list of questions for prospective consultancies. Context) I’m a CMO for an ecommerce home goods business.

eCommerce 100
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Marketing beyond boundaries at Opticon

Martech

“The digital execution gap is wider than it’s ever been and gets wider every day,” Kirsten Allegri Williams, CMO of Opticon, told media and analysts at Opticon, Optimizely’s conference in San Diego this week. Even in 2015, Episerver was locating itself in the digital experience platform category.

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Reinventing the digital experience platform

Martech

Over the past couple of years, research firms Gartner, Forrester, and others have heralded the arrival of digital experience platforms (DXPs); the future is now and all that (for a DXP primer, you might enjoy Pamela Parker’s article ). ” Digital experience platform evolution.