How Using Humans And Chatbots Together Generated 182% More Qualified Leads
Hubspot
FEBRUARY 5, 2019
Prospect expectations for businesses have never been higher -- in fact, according to Google , 61% of people now expect brands to deliver personalized experiences. Additionally, hundreds of the chats we received each month were from users who simply needed product support. At HubSpot, we felt the brunt of that pain in early 2018.
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